FAQ Categories
Account Management
Yes, you can invite other users to your account and decide to be either read-write or read-only permission.
Monitoring
You can define how frequency you need to check your website, there are many options, however available periods are available based on your current subscription.
When you define a web check monitoring, it monitors website loading and you can configure it to monitor SSL expiry
Notifications
Yes, you can define multiple contacts and select the communication preference for each of them
Shopify currently has 3 methods available to send notifications:
1- Email
2- SMS
3- Slack
Plans
Here are the differences between each plan:
- Number of the website checks
- Number of contacts to receive notifications
- Number of Team Members to manage your account.
- Available check Intervals for services.
- Available Notification Channels
- Data Retention: How long to keep your data for.
Reporting
With Scheduled reports, you can receive a PDF document with your service uptime and outages. they can be scheduled daily, weekly, and monthly, and you can specify what services to receive reports for.
